Contact Information
Please call (401)864-2946 to schedule an introductory appointment.
You are welcome to also reach me at heather.a.westbrook@gmail.com. Please consider that, by nature, email may be a less secure mode of communication.
Office location:
My office is in Suite 208 of the former American Textile Museum located at 491 Dutton Street in Lowell, MA 01854.
Enter the glass front doors of the building and proceed across the lobby to the Kitson Business Center. Enter and take a hard left to the elevator. Take it to the second floor, exit to the left, and you will see my office around the corner. When you arrive for your appointment, please enter the suite door, have a seat in the waiting area, and I will greet you at your appointment time.
Parking:
There is free, one-hour parking in the lot outside the building for client use.
Payment:
Appointments are $175 for 50-60 minutes. Cash or check is preferred. I also accept flex-spending accounts, Visa, and MasterCard. Appointment fees are collected at the beginning of each visit. If you have an insurance policy with out-of-network privileges, I can supply you a monthly receipt in order to seek reimbursement for the amount your policy will allow. I’m happy to work with you to determine what your insurance company requires.
I am currently in-network with Blue Cross Blue Shield of Massachusetts. If you have Blue Cross, please bring your insurance card to your first appointment. Depending on the details of your insurance plan, you may have some out-of-pocket costs such as a deductible or a copay. These fees are due at the start of each appointment.
Ongoing:
Please let me know as soon as possible if you have any changes to your insurance policy while we work together. You could be responsible for charges out-of-pocket if I am not in-network for your new insurance, if your new policy has a deductible, or if your copay has changed, to illustrate a few examples. Please communicate insurance changes right away to avoid surprises.
Client Portal:
https://www.therapyportal.com/p/mindcaretherapy/